August eight, 2015 at 1:12 am I have not been so disappointed in all my daily life. I have talked to consumer service over and over yet again about currently being overcharged for three containers Once i have only 2! (These would be the boxes that convey cable into my boys bedrooms that used to be A part of the whole selling price)! I ultimately had a representative confess that they screwed up and she was Placing within a “ticket” and I'd get yourself a get in touch with back the next day relating to a refund.
Perhaps if the CEO and each of the Others sitting in these headquarters structures produced small salaries like all the rest of us, they would understand.
I refuse to let them to cost me for channels I never use. Now we have a Roku (Netflix, and Pandora), above four hundred DVD’s w/blue ray DVD participant, 600 VHS going again to 1960’s having a VHS/DVD Recorder. So given that I've all these films and Netflix to have a look at, I likely to investigate starting an antenna to usher in the one three neighborhood channels we watch, and cease purchasing cable/satellite or possibly a 3rd party to look at tv.
I was expecting at the very least help to decrease the speed but instead I acquired a lesson how charter is suppose to generate profits and about grocery cost raises. I locate this very unprofessional and offending Particularly considering that I happen to be faithful consumer for previous twelve yrs.
Installer did not have an wi-fi box with him and advised me about set up and the higher expenses every month…
April 28, 2017 at twelve:44 pm Hi Dan, I have already been complaining about stupid adds similar to this one which get there at my address MASSIVELY! I get it for myself, my spouse, present-day inhabitants and occasionally for underage Young ones. Many of us use precisely the same account and we are The present resident. These provides absolutely are a bit of additional garbage for your recycling bin in These are worst than anything at all unstoppable.
My brother died a number of months back. I looked down upon him and noticed peace and Heaven. No, I'm not suicidal, that isn't within just my faith.
However, Charter has unsuccessful us spectacularly. Due to the fact our account last but not least went Lively in mid-December, we are already with no cell phone service for a considerable length of time on 3 unique events, one of which is going on as I sort this to you.
Just after per month of conversing with Client Service a lot of the dumbest people today around, Constitution I learn is absolutely nothing but lots of crooks. They consider your cash then say that you just didn't pay back. I've requested which they find it Nevertheless they cant I gave them the name from the person who took The cash but still not located.
moulay, I used to be content to reply your billing inquiries! “You should have a minute to participate in a brief five concern study. There's a Notice industry should you’d like to depart notes about the corporation however the rating is predicated on my effectiveness.
October nine, 2014 at eight:forty five am Glad to check out im not the only real one particular dealing with crap service from charter. This corporation sucks! I cant even check out Television as a consequence of damaged up photo and no audio. I have looked each and every the place for an e mail tackle for them so i could ship a pic of exactly what the service looks like.
” She then requested me if I needed to cling up. When I replied Of course, she once more sarcastically & rudely disconnected the call. That is more information certainly and away the worst so termed consumer service I have ever had. And Incidentally I , in advance of retiring I had been a 25 calendar year purchaser service supervisor, and if any one less than my supervision at any time spoke with a client while in the manner I had been spoken to that human being might have been schooled on suitable buyer service etiquette.
If Charter workers had truly used the knowledge that I offered them, they'd have straight away acknowledged the serial amount was from the Constitution asset. Rather, Charter staff members constantly supplied me with Phony reassurance and blatant lies. By way of example, Dan stated this situation was not reported until eventually January. I refuted this and knowledgeable Dan which i noted this to Constitution as soon as I found my house were removed from my assets. and I have dates, instances, and names to disprove his accusation.
For the next occasion, your failure, even though localized to our neighborhood, was no less satisfying to us. I once again received to invest a lengthy time period on my cell phone attempting to get by means of for your shopper service only to see you had employees in the area focusing on the service traces.